Last updated - March 2025
This page describes how WidgetInk ("we", "us", "our") collects, uses and protects your information when you use our website and services (the "Services"). By using these Services, you consent to the practices described in this Privacy Policy.
When you create an account with WidgetInk, we collect information including but not limited to your email address, name, and company name.
When you add billing information, it is directed to our third-party payment processor (Stripe). We do not store your full payment details on our systems, though we may retain subscriber information through our payment processor.
If you contact us directly, we may receive additional information such as your name, email address, and the contents of your message.
We use cookies - small data files stored in your browser - to maintain your session and preferences. You can configure your browser to reject cookies, though some features may not work properly without them.
Our servers automatically record information your browser sends when you visit our site, including your IP address, browser type, referring page, and the date and time of your request.
When you embed WidgetInk widgets on your site, we collect anonymous usage data including widget impressions, interactions, and performance metrics. This data is used to provide analytics features and improve the service.
If you connect third-party services (such as Shopify, email platforms, or review apps) to WidgetInk, we receive data from those services as authorized by you during the connection process. You can manage these connections from your account settings.
We use collected information to:
We may share information with service providers who help operate our business (payment processing, analytics, infrastructure). We may also disclose information when required by law, to prevent fraud, or to protect safety.
In the event of a merger, acquisition, or sale of assets, your information may be transferred. We do not sell your personal information to third parties.
We retain personal information for as long as we have a legitimate business need to do so. When no longer needed, we will delete or anonymize it. If deletion is not immediately possible (e.g., backup archives), we will securely isolate the data until deletion is feasible.
We take reasonable precautions to protect your information against unauthorized access. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
We do not knowingly collect personal information from children under the age of sixteen.
You have the right to access, correct, update, and delete your personal data. If you are a direct user, you can manage your information from your account settings. For assistance, contact us at support@widgetink.com.
We may transfer personal information to countries other than where it was originally collected. When we do, we will protect it as described in this Privacy Policy.
To request data or account deletion, email us at support@widgetink.com and we will process your request.
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. We encourage you to review this page periodically.